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Hello, I installed Sellacious on http://www.infogenova.info, the installation is correct but when I try to log into the administrator area I redirect to an error page. How can I solve this problem? I have already tried to uninstall and install
Thank you and good day
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Replies (25)
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
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Sorry, I changed the folder name. Resolved
Sahil Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
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Hi Maurizio Traverso,

Please let us know if you still facing the same issue or it has been resolved.
If it has been resolved, please mark this post as resolved.

Thanks
Asfaque Ali Ansari Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
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Hi Maurizio Traverso,

Try this Quickstart Package this has Joomla + Sellacious with sample data, and if the issue persists let us know.

And check the file permission on your server too.
Team Sellacious
Asfaque Ali Ansari Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
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Hi Maurizio Traverso,

Just wanted to know are you still facing the issue or is that resolved? And if not let us know your server credentials in the direct message, we will fix this for you.

Thanks
Team Sellacious
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
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The QuickStart Package is Joomla Package with installed Sellacious. It comes with sample products, images, orders and configuration which you can refer while creating your website.
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
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Hi Ankit
I downloaded the "Download Salacious" package and installed it, unfortunately the result is the same. What is the "Download Quickstart" package?
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
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Please download the QuickInstall package from http://sellacious.com/thanks.html
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
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Hi Ankit
The problem occurs immediately after installation, it is not a multilingual site. Today I try to install everything again from scratch, do I recommend installing the package that I find on the site or install from joomla?
thank you again
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hi Maurizio,

Did this come just after the installation? Are you trying to run a multilingual website?
Also, We have released new version of QuickStart last week. I would suggest giving it a go.
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
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It is not a problem with hosting, I have another site on the same hosting and it works, the problem only arises if I install Sellacious on joomla 3.7
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hi Maurizio,

Can you please send me the following info via Direct Message:

1. CPanel or FTP Access to your hosting package
2. Joomla Login and Password.
3. Hosting Details
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
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I tried to install sadomas with joomla3.6 and function properly, same hosting
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
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Hi Maurizio,

Did you try installing Sellacious on a local development environment?
Your hosting is somehow blocking Sellacious.
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Thank you for the reply
Quickstart installation on server.
I can not get it running on joomla 3.7
http://www.infogenova.info/sellacious
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hi Maurizio,

Can you please provide me the following information:
1. What type of Installation is it? QuickStart or Download?
2. Are you testing it on localhost? Or It's server?
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Hello, even with the latest version of Sellacious I have the same problem, if I install it on joomla7 I can not access the administrator page, can it be a configuration of joomla to set up?
If you know how to help me?
Thanks and good job
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
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We are expecting to release it by Mid of May.
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
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Thank you so much
Congratulations on your job, you are really good.
When will the new version be available?
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
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Hi Maurizio,

This shouldn't occur as we tried the same procedure and everything worked just fine. Even if there is a problem, It will be fixed with the release of next version.
Maurizio Traverso Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
I tried to follow your advice but did not solve the problem.

I tried to install it on a domain with joomla 3.65 and it works perfectly
After I upgrade to joomla 3.7 and continue to work fine

The problem occurs when installing Sellacious on joomla 3.7

Sorry for my English, I hope you understand;)
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