fbpx
  Saturday, 01 September 2018
  8 Replies
  1.6K Visits
  Subscribe
I cannot get shipping to work. I've gone through and set up shipping rule but keep getting the following error on the site when i go to purchase:
There are one or more shipment rates marked as TBD. The shipping cost for these items are not available yet. One of our sales representative may call/email you regarding the same within 24 hours after you place this order. You may be required to pay any additional shipment charges for these items as and when finalize
5 years ago
·
#2384
Hello,

Can I know which version of sellacious you're using? And also please send us your site details through DM so we can look into it more.

Thank You
-Team Sellacious
5 years ago
·
#2455
Hello,

Can I know which version of sellacious you're using? And also please send us your site details through DM so we can look into it more.

Thank You
-Team Sellacious


I'm using version 1.5.3 and what details do you need me to DM you?
5 years ago
·
#2458
Hello Kenneth,

I need your site details, Like, username and password also, in which you're having this issue, So I can have a look at it.

Thank You
5 years ago
·
#2471
Hello Kenneth,

I need your site details, Like, username and password also, in which you're having this issue, So I can have a look at it.

Thank You


I've sent you the site details in a private message. Let me know what you find. Thank you!
5 years ago
·
#2479
Hello Kenneth M,

Can you also send us the site URL? As without the site URL, I'm not able to proceed further.

Thank You
5 years ago
·
#2493
Hi, I'm facing the same issue.
DM sent with site details to Mr Vijaya Sharma.
Thanks for the support.
5 years ago
·
#2498
Hello All,

The issue you are having with shipping is fixed in the sellacious 1.6.0-alpha. To fix this issue, please update your sellacious. And before the update, please take a backup of your site.

This demo link for 1.6.0-alpha https://demo.sellacious.com/160-alpha/

Please take a look. As for now in sellacious 1.5.3 you can use flat shipping.

I hope this helps.

Thank You
-Team Sellacious
5 years ago
·
#2507
Thanks. Updated to 1.6.0-alpha and working!
  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
  • +1 (408) 821-8283
  • Email hello@sellacious.com