0
When i try to save a product i get a "failed to upload image" message. Any suggestions, this is my first day using sellacious!!
Replies (11)
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 2 weeks ago
  2. #Permalink
Hello Bob,

Can I know which extension you're trying to upload? Attach the image with which you're getting this error.
Team Sellacious
Bob Barker Accepted Answer Pending Moderation
  1. Replied 2 weeks ago
  2. #Permalink
BerryFairyTaleScentPak.jpg 1.png 2.png
Images 1 and 2 are the module before and after clicking save. BerryFairyTaleScentPak is the file I'm trying to upload.

Thanks

Bob
Attachments (3)
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 2 weeks ago
  2. #Permalink
Hello Bob,

I uploaded the same image you gave me on the demo (see below link) and I unable to recreate this issue. Kindly provide your site details so I can take a look myself.

Frontend
https://demo.sellacious.com/squick/index.php/product/berryfairytalescentpak?s=513

Backend
https://demo.sellacious.com/squick/sellacious/index.php?option=com_sellacious&view=product&layout=edit&id=250
Team Sellacious
Bob Barker Accepted Answer Pending Moderation
  1. Replied 2 weeks ago
  2. #Permalink
Site details attached. Thanks for your help.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied one week ago
  2. #Permalink
Hello Bob,

Attached the site are not working. Kindly send us the updated details through DM.
Team Sellacious
Bob Barker Accepted Answer Pending Moderation
  1. Replied 6 days ago
  2. #Permalink
The image problem has gone however I have a new problem. I've done an import but none of the products are showing in the catalog but they are in the products table??
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 4 days ago
  2. #Permalink
Hello Bob,

After import, you need to refresh the Cache and product will show in catalog.

You can also try the latest version of sellacious 1.7.0, which is much more stable and includes more features.

https://www.sellacious.com/download

Before the update, don't forget to take a backup of your site.

Thank You
Team Sellacious
Bob Barker Accepted Answer Pending Moderation
  1. Replied 4 days ago
  2. #Permalink
I have installed v1.7.0. The second part failed, Error 404. I presume that this adds some fields to the products table as I now get Invalid field: Product Title Suffix and
Invalid field: Product SKU suffix
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 4 days ago
  2. #Permalink
Hello Bob,

Can I know how did you installed the sellacious latest version? Did you installed it separately or updated it on your old version?

Also, can you send me your latest site credentials through DM?

Thank You
Team Sellacious
Bob Barker Accepted Answer Pending Moderation
  1. Replied 4 days ago
  2. #Permalink
I think I just installed it over the top!
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 4 days ago
  2. #Permalink
Hello Bob,

Can I have access to your site, on which you updated the sellacious?

You can proceed to the below link to know more about the updating sellacious.

https://www.sellacious.com/documentation-v2#/learn/basics/updating-sellacious
Team Sellacious
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Support is Online
Support Hours
Monday To Saturday
From 09:00 To 21:00 IST
Sellacious Time 00:00:00

Login

?
?