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Hey there

The Shop - Orders page in Sellacious admin is loading in very slowly (30 seconds plus), same to sort the columns. I've checked with host and they say problem is not there but with the app.

Could you take a look into it and let me know?

Thanks
Replies (4)
Jonathan Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
why no reply?
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Jonathan,

You have posted in premium support forum and have not provided the order id and url where you are using paid license, is the cause of very slow response.
Jonathan Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Hello Jonathan,

You have posted in premium support forum and have not provided the order id and url where you are using paid license, is the cause of very slow response.



I'm using free trial, I figured this would give me access to premium support, maybe should be in a different forum section. URL is http://www.mysticseller.com/jonny

Thanks
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied 4 weeks ago
  2. #Permalink
Jonathan, there could be multiple reasons of page loading slow.

1) PHP version less than 7.1
2) Cache not enabled
3) Cache is created on page load and not by cron job.
4) You are using an older version of sellacious
5) you are using an older version of Joomla
6) Your WebHost is using conventional Apache server. We recommend Nginx or Lightspeed servers (the best and fastest)
7) Your WebHost is using HDD to host and not Fast SSD
8) If you are using shared hosting, your websites is crowding it and not allowing sellacious to consume bare minimum resources.
9) Your host has not enabled CLI.
10) The network bandwidth bottlenecks on either host side or client-side.

Please check these, if you cross-check your website against these points, you can easily achieve sub-2.7-sec page loads using sellacious.


You can also ask us for our cloud-hosted plans which are blazingly fast as we use best infrastructures, lightspeed servers and tweaks settings for faster sellacious load speeds.

-Abhishek
Team sellacious.
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