fbpx

204,593+ downloads

0
  Monday, 04 December 2017
  2.9K Visits
  Subscribe
Dear Sellacious Team

The Register Seller page displays an error "Save failed with the following error: Failed to save user registration information. Please enter a username."
The user that wants to register as seller has a client user account and is logged-in.

Hopefully you have an idea how to resolve this issue.

Thank you very much
4 years ago
·
#1317
Last Change: Before the issue occured I moved the joomla and sellacious files from a subdirectory to the rootdirectory of the webserver and renewed the sellacious license. (This change worked without any issues)
Last Troubleshooting Step: I deleted the "Register Seller" link and created it again. (This did not resolve the issue)
4 years ago
·
#1318
Joomla user registration is enabled.

I noticed that the test user "user lastname" does not have a default client category assigned.
If I create a user account using the default Joomla Login module the user does not get the default client category.
Only by using the sellacious menu item (Sellacious » Register) the default client category is assigned.

Still this does not resolve the issue.
Clients that have the default client category can not register a seller account anymore.

Thanks
4 years ago
·
#1319
The issue seems to be resolved now.

If I create a client account with the default client category, this user account cannot register a seller account anymore.
Instead I can create a seller account directly without having a simple client account before.
  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
Sorry, the discussion is currently locked. You will not be able to post a reply or a comment at the moment.
  • +1 (408) 821-8283
  • Email hello@sellacious.com