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  Saturday, 16 June 2018
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hi guys,
I installed it fine, and everything looks good, but when I go to add a product and save it, it does't show up in the Product Catalog. Is there something i'm missing?
5 years ago
·
#2100
Hello,

Did you try to refresh the cache of the product catalog?

And also send us your site credentials through DM So we can look into more.

Thank you
-Team Sellacious
5 years ago
·
#2101
Yep did a cache refresh. Will send DM.
5 years ago
·
#2102
Hello,

I got your DM just now. I'll inform you about the issue and solution soon.

Thank you
How can I refresh the cache as you say?
I uploaded the file in this topic: https://www.sellacious.com/community-support/1716-refreshing-cache?limitstart=0#reply-1717 and the product is added. But now although the product is added this is NOT published automatically. It appears as not published in the seller side. How can I do for seller to publish the product?
Please help me. I solved the addition of the product but it appears unpublished in the side of seller.
5 years ago
·
#2513
Hello Adesh,

Please help me. I solved the addition of the product but it appears unpublished in the side of seller.


This can be handled from the permissions. Go to Sellacious administrator > Settings > Permissions. Edit Permissions for sellers. Go to Product. And give seller permission to activate/deactivate products.

This will be done after this. I hope this helps.

Thank You
-Team Sellacious
5 years ago
·
#2530
Hi

Is this issue resolved?
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