Sunday, 17 June 2018
  4 Replies
  3.5K Visits

I have a problem with the seller login. The seller is not able to login from either the front end or the backend. I suspect the problem is with the User Group permissions.

The Advanced Permission Report for group 'Seller' is https://snag.gy/gGKz4k.jpg .(This installation has been upgraded over the years and is currently running 3.8.8).

I have another installation running on my local computer and the screenshot for the same screen is https://snag.gy/w3npo0.jpg .

Can you please help me?

5 years ago

This issue can be solved from sellacious.

Go to Categories > Seller > Select the seller category > Seller attributes tab, check the seller permissions. ( See the attachment please)

This issue will be resolved after this.

Thank you
-Team Sellacious

5 years ago

i did that as well, but of no avail. what next?

5 years ago

Can you give us your site credentials through DM than? So, we can look into it more.

Thank you
5 years ago
Solved it. There was an issue with Joomla permissions.
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