Thanks for the admin access, however from next time kindly provide these kind of sensitive details in Private Message, as this is public area, everyone can read your and our conversation. I am moderating your post and removing the access details right away.
I am looking inside your panel for possible problems.
I just had a look, unfortunately you have provided very limited access, I cant look at the global config, cant manage extensions, I need to re-install the extension (if that is okay with you, hope you have not inserted any data yet)
If possible kindly provide me super admin access, and FTP access.
This support is 100% free and we will use these access only for fixing any related issues, you can change/delete them when issue is fixed.
If you agree kindly reply and PM me the access details.