Thank you for the support. I have investigated further and learned how to create Sellers.
But now I am observing another issues. Completed purchase transactions are not appearing in the Transactions section. All Sales are setup as Cash On Delivery with no Payment processing online. Secondly, although I get the transaction successfully completed message, the quantity of the product purchased is NOT getting decremented. If I have 2 items and even if someone had purchased both items, the Product listings still shows 2 as available.
Is there anything I need to do to decrements the quantity.
You need to update the order status from Payment Pending Approval to Payment Approved. Go to Sellacious Administrator > Shop > Orders. As in sellacious by default COD in not payment approved. Once you update the order, the ordered product will decrement.
You can also change the payment status for this payment method from the Sellacious Administrator > Settings > Payment Methods > Cash On Delivery. Open this method and select Success status "Payment Approved".
Thank you for the instructions. But I have already had the "Payment Approved" method set for the "Cash on Delivery" payment method. What I am noticing is that the Transactions are not getting recorded on the "Transactions" section for some reason. I made a sample purchase and completed the transaction (Check out) as a "Cash on Delivery". And the Admin and the Buyer got their letter of confirmation also. However, the transaction never got recorded and the item was never decremented. I am not sure if I am missing any settings.
Well the Payment status is still " Payment Pending Approval". I didn't know about the Orders section. But nevertheless, not sure why it is still payment Pending Approval, when I have the "Payment Approved" set for "Cash on Delivery".
Is there a way that we can set the payment to process as soon as the transaction is completed without approval?
Yes, thank you. I had it already setup like that... but perhaps those transactions went through while I was making changes to the settings. In any case, it seems to be working now. I will keep monitoring to see if there are any issues.
Thanks for your prompt replies.
There are no replies made for this post yet. Be one of the first to reply to this post!
Please login to post a reply
You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »