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  Tuesday, 06 November 2018
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Hi
So i have the latest product module on my homepage.but its conflicting with my offcanvas menu.Previously it was working fine.i updated to Alpha recently.Is there a fix?
2 years ago
·
#2593
Hello Victor,

Can I know which templates you're using?

Thank You
-Team Sellacious
2 years ago
·
#2594
im using the helix 3 template,I have been using it for a while now,it started after updating to alpha i think
Regards
2 years ago
·
#2596
Hello Victor,

Please update your site to latest sellacious version. And also update your template.

Don't forget to take a backup of your site before updating your site.

Thank you
-Team Sellacious
2 years ago
·
#2601
Hi
I have updated both Sellacious and helix but the problem still persists.
Let me send the login details via dm and maybe you can check it
2 years ago
·
#2625
Could i have a response team sellacious?it now turns out all modules related to products are affected.please help
Hi victor,

Can you send screenshots? Also can you send credentials of site which has issue.

Our development team has left for the day. If you have upgraded live site kingly restore backups. We will call you tomorrow and fix this.
2 years ago
·
#2627
Hi
thanks for getting back.Let me send the screenshot.With the module(latest products) the offcanvas menu is unclickable.only when you remove it does it work)i have tried updating both my template and sellacious..before it used to work well.it was affected by alpha update.il dm my login credentials
Regards https://www.sellacious.com/community-support?controller=attachment&task=download&tmpl=component&id=458 https://www.sellacious.com/community-support?controller=attachment&task=download&tmpl=component&id=459
2 years ago
·
#2636
Hello Victor,

Can you please update your sellacious along with latest product module on your site? And also Please do it on your backup/staging site instead of on live site and send us info about it.

You can download the latest product module from here https://www.sellacious.com/p/sellacious-extensions/free-extensions/latest-product

Don't update Sellacious on your live site till we fix this issue.

Thank You
-Team Sellacious
2 years ago
·
#2637
i didnt have a staging site..this was my staging site.i did update the plugin but nothing..probably because sellacious version is 1.60 rc..in the sellacious backend it shows 1.53 though
2 years ago
·
#2645
Hello Victor,

Please update your sellacious to latest version 1.6.0

https://www.sellacious.com/download

Before updating, don't forget to take a backup of your site.

Once sellacious is updated, let me know if this issue still persists.

Thank You
-Team Sellacious
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