0
Upgrade from 1.6 aplpha to 1.6 won't work, gives error please advise.
Replies (8)
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Joesi,

Can I know what error you're getting? Also please send us your site credentials through DM, so we can look into it more.

Thank You
-Team Sellacious
Team Sellacious
Joesi Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Not now sorry, I updated manually with 1.6 download.

Basically it just wouldn't update. No error code or message.

Only trouble now and everytime of an update is a manual update of all email templates etc.
Joesi Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Just looking through support and it hasn't been answered previously, but it seems I raised this during last update: https://www.sellacious.com/community-support/2607-sellacious-update-from-1-6-0-alpha1-to-1-6-0
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Joesi,

Please send us your site credentials through DM so we can look into it more.

Thank You
-Team Sellacious
Team Sellacious
Joesi Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Where is DM?
Abhishek Agrawal Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Joesi,

DM is Direct Message. We do not save any site credentials because it is risky for the client and not a good idea to save cPanel credential in a flat/encrypted database.

We always encourage users to send us DM or email and once the issue is resolved to change the credential.

-Abhishek
Team sellacious
Joesi Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
I know what direct message is. I'm asking wher eit's located in the forums?
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Joesi,

Once you open my profile, you can send me a DM, however, I have sent you a one please reply to that one.

I hope this helps.

Thank You
-Team Sellacious
Team Sellacious
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Support is Online
Support Hours
Monday To Saturday
From 09:00 To 21:00 IST
Sellacious Time 00:00:00

Login

?
?