fbpx
0
  Saturday, 01 December 2018
  9 Replies
  1.6K Visits
  Subscribe
Upgrade from 1.6 aplpha to 1.6 won't work, gives error please advise.
2 years ago
·
#2701
Hello Joesi,

Can I know what error you're getting? Also please send us your site credentials through DM, so we can look into it more.

Thank You
-Team Sellacious
2 years ago
·
#2704
Not now sorry, I updated manually with 1.6 download.

Basically it just wouldn't update. No error code or message.

Only trouble now and everytime of an update is a manual update of all email templates etc.
2 years ago
·
#2705
Just looking through support and it hasn't been answered previously, but it seems I raised this during last update: https://www.sellacious.com/community-support/2607-sellacious-update-from-1-6-0-alpha1-to-1-6-0
2 years ago
·
#2709
Hello Joesi,

Please send us your site credentials through DM so we can look into it more.

Thank You
-Team Sellacious
2 years ago
·
#2781
Where is DM?
Hello Joesi,

DM is Direct Message. We do not save any site credentials because it is risky for the client and not a good idea to save cPanel credential in a flat/encrypted database.

We always encourage users to send us DM or email and once the issue is resolved to change the credential.

-Abhishek
Team sellacious
2 years ago
·
#2798
I know what direct message is. I'm asking wher eit's located in the forums?
2 years ago
·
#2834
Hello Joesi,

Once you open my profile, you can send me a DM, however, I have sent you a one please reply to that one.

I hope this helps.

Thank You
-Team Sellacious
2 years ago
·
#3461
Right just updated from 1.6.0 to 1.7.2 and although it say updated it did give the follwoing errors during update. Is this anything to be concerned about?

i.e.
Warning
Table 'stored0110-3235189f.#__sellacious_rule_products' doesn't exist
Error
Error updating package.
Message
Updating package was successful.
  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
Support is Online
Support Hours
Monday To Saturday
From 09:00 To 21:00 IST
Sellacious Time 00:00:00

Login

?
?
  • +91 9410060107
  • Email contact@sellacious.com