fbpx
0
ive created a website using helix ultimate and sellacious alpha.The add to cart on the home screen seems to break when its clicked.Using alpha it produces an error "The most recent request was denied because it contained an invalid security token. Please refresh the page and try again" but the product will be added to cart.it only happens on the home page.

The continue shopping button after adding to cart does not seem to work too using helix ultimate,it cannot be clicked but when switched to helix 3 it works.
ive attached the files below.i understand helix ultimate uses bootstrap 4 instead of 3,could be the reason.could you therefore make sure sellacious is compatible?or im doing something wrong?
thanks in advance
if needed i can provide credentials
Attachments (2)
Accepted Answer
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Victor,

Can I please know the status of emails. You can check that form Sellacious backend > Reporting > Communication Log. if the emails are sent, please go to Joomla administrator > System > Global Configuration. In the mailer select, SMTP, and fill the details of SMTP.

I hope this helps.

Thank You
-Team Sellacious
Attachments (1)
Team Sellacious
Replies (13)
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Victor,

The issues you're having are because of the conflicts between Bootstrap 3 and 4, However, we're working on it and will lanch it soon.

Once it released I'll update this post for sure.

Thank You
-Team Sellacious
Team Sellacious
Victor Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Hey there
Thanks for the feedback,is there anyway it can be available before mid february?
regards

have a great new year
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Victor,

Hello Victor, I'm not sure about the public release but if you have a premium subscription of sellacious, than we can assure those fixes to you directly for the template you are using by mid of Feb.

Thank You
-Team Sellacious

Happy New Year :D
Team Sellacious
Victor Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Hi Vijaya
Thanks for the response,so any premium package will work?Let me do so,i dont have a premium as yet..
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Jacob,

Yes, any premium package will work, however, we will appreciate if you go with at least a year premium or lifetime premium plan of sellacious.

https://www.sellacious.com/pricing

Thank You
-Team Sellacious
Team Sellacious
Victor Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Yes i understand,im still in development mode right now,but i will purchase a year plan as soon as we are about to go public.
i have another issue with my emails,clients(sellers and registered users, admin) are not getting the emails for registration,status etc,no emails are going to them.please help too with that
Regards
Victor Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Hi Vijaya
yes i figured out the emails,it was an issue on my server thanks. I discovered something though on the sellacious dashboard
1.I cant unpublish items enmass eg geolocations,products,users by clicking the unpublish buttons.the same is true with the publish and trash button.
2.Its not creating reports,it gives an error "Joomla\CMS\Form\Form::validateField() rule `reportcolumn` missing" i also tried on localhost and its the same
3.i cannot add new attributes for checkout,payment etc except for products only,those seem to be the only ones i can add

I'll send my credentials via dm
Thanks for the help and time
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Victor,

As I checked, you're using sellacious version 1.6.0 and Joomla 3.9.1.

I cant unpublish items enmass eg geolocations,products,users by clicking the unpublish buttons.the same is true with the publish and trash button.


This link will help to resolve this issue. https://www.sellacious.com/community-support/2706-unpublish-delete-via-the-status-column-or-the-bulk-options#reply-2710

Its not creating reports,it gives an error "Joomla\CMS\Form\Form::validateField() rule `reportcolumn` missing" i also tried on localhost and its the same


Please send us your Cpanel details, so we can fix this.

i cannot add new attributes for checkout,payment etc except for products only,those seem to be the only ones i can add


Can you explain more how you can't do it? As I tried on your site, and I can do it.

Thank You
-Team Sellacious
Team Sellacious
Victor Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Thanks for the assistance,i have dm`d you my cpanel details,with regards to attributes,maybe im not understanding the documentation.I want to add a field whereby a shopper can add their notes to the seller regarding their ordeer,how do i do that?
Many thanks for the other solutions you provided
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Victor,

Its not creating reports,it gives an error "Joomla\CMS\Form\Form::validateField() rule `reportcolumn` missing" i also tried on localhost and its the same

The issue you were having with sellacious reporting, is fixed. Please confirm. It was because you have changed the name of the folder of sellacious back-office. We have fixed the issue while changing the name from sellacious to your selected name in the file /your-selected-name/components/com_sellaciousreporting/models/forms/report.xml

In line no. 7 or edit the line for addrulepath from

addrulepath="/sellacious/components/com_sellaciousreporting/models/rules"

to

addrulepath="/your-selected-name/components/com_sellaciousreporting/models/rules"


i cannot add new attributes for checkout,payment etc except for products only,those seem to be the only ones i can add

You can add checkout question for this. To add checkout question go to Sellacious backend > Additional Attributes > Checkout Form Fields. Create a field group first for checkout question (if not available), create form fields in this field group. Now, go to Sellacious backend > Settings > Global Configuration > Shop Settings. Add the created form fields in check form.
checkout.png

I hope this helps.

Thank You
-Team Sellacious
Attachments (1)
Team Sellacious
Victor Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Aw thank you so much for the help,it worked well

Ive noticed something though the View More Products button doesnt seem to work under all categories.It gives the error Warning
Unknown column 's.spec_483' in 'where clause' Unknown column 's.spec_483' in 'where clause' as shown in the screenshot.ive tested it on my live site as well as localhost. but a website running version 1.5.3 of sellacious doent give that error. Any idea why?Id appreciate the fix
Attachments (1)
Victor Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Aw thank you so much for the help,it worked well

Ive noticed something though the View More Products button doesnt seem to work under all categories.It gives the error Warning
Unknown column 's.spec_483' in 'where clause' Unknown column 's.spec_483' in 'where clause' as shown in the screenshot.ive tested it on my live site as well as localhost. but a website running version 1.5.3 of sellacious doent give that error. Any idea why?Id appreciate the fix




I figured it out..thank you
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Support is Offline
Support Hours
Monday To Saturday
From 09:00 To 21:00 IST
Sellacious Time 00:00:00

Login

?
?