fbpx
  Thursday, 13 April 2017
  7 Replies
  1.9K Visits
  Subscribe
Hi,

I have added a couple of test products and a shop menu. I then opened a different browser and went to the store site. Successfully added an item to cart but when I try to checkout as a guest, I selected the country Australia and my state WA and my postcode 6076 but it won't process this. I continually get the error that the ZIP code is incorrect.
Can someone please assist?

Thanks,
Chis
Hi Chris,

Thanks for trying Sellacious.

Do you have this installation online? I just tried the same zip code on my local installation and it seems to be working fine. I would like to have a look at your installation for the issues.
6 years ago
·
#288
Yes it is online at Title The test product is under Shop menu
Hi Chris,

Please set the zip code format here:

URL https://australianartforsale.net/joomla30/index.php?option=com_sellacious&;view=config

It is currently accepting 5 chars by default. You can either use 06076 or set the format above.
6 years ago
·
#290
I am looking at front end display options/Zip code Format. Should I change it to be ^[\w\d]{4,8}$ ?
6 years ago
·
#291
Actually, I just tried it and it now works. Thank you
Will I need to do again this after any Selllacious updates?
Hi Chris,

The setting would be saved and wouldn't be lost in update.
6 years ago
·
#293
Thanks Ankit. Please mark this as resolved,
Regards,
Chris
  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
  • +1 (408) 821-8283
  • Email hello@sellacious.com