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  Friday, 15 March 2019
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I changed the listings to free for sellers. When a seller submits a product and admin publishes it, it does not show up on the website.
2 years ago
·
#3040
Hello Vince,

Can you please explain more about this issue and steps?

Thank You
2 years ago
·
#3055
Not sure what more I can tell you apart from the details above.

"I changed the listings to free for sellers" Seller's do not need to pay to list their products

"When a seller submits a product " Seller logs in and add a product to their listing

"admin publishes it" Admin log into Sellacious backend and publishes the product (activates product)

"it does not show up on the website." The new product cannot be found on the website




Hello Vince,

Can you please explain more about this issue and steps?

Thank You
2 years ago
·
#3070
Hello Vince,

I have followed the above instruction and implemented on our installation, but I'm unable to recreate this issue. Can you take a backup of your site, so I can update sellacious again on your site and did you made any changes in seller's permissions?

Thank You
2 years ago
·
#3077
How do I backup the site? Do you mean backup the Template?

Hello Vince,

I have followed the above instruction and implemented on our installation, but I'm unable to recreate this issue. Can you take a backup of your site, so I can update sellacious again on your site and did you made any changes in seller's permissions?

Thank You
2 years ago
·
#3088
Hello Vince,

You can install Cloud backup or Akeeba backup to backup your site or make a zip of your site and export the database. Once done let me know.

Regards
2 years ago
·
#3105
back up is done. can you update sellacious
2 years ago
·
#3106
Hello Vince,

I have re-installed the sellacious on your site, and I also created a product from the seller's account which is visible now for admin to enable. Once admin enables the product, it's available on the frontend for the users.

I hope this helps.

Thank You
2 years ago
·
#3115
I don't have the option to enable the product in admin. see the attached.
2 years ago
·
#3128
Hello Vince,

As the products are in the free listing, you don't have to activate them from the manage listing view (The view you added the screenshot of). When a seller creates a product, you can activate it from the product catalog. Manage listing view only works when you activate paid listing or want to assign a special category.

I hope this will clear the confusion.

Thank You
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