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Hi,

Re: http://cjrrenovations-co-uk.stackstaging.com
This is a Joomdev site and it crashes if I try to update or uninstall Sellacious.
I am just uploading a backup. Any assistance with this issue would be appreciated.

Regards,
Colin.
Replies (9)
Colin Accepted Answer Pending Moderation
  1. Replied one week ago
  2. #Permalink
Just tried again and got this error message:
An error has occurred.
0 Joomla\Filesystem\File::delete: Failed deleting .nfs000000000999246f000fd1d0
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 6 days ago
  2. #Permalink
Hello Colin,

Can you send me your details through DM? Also, which template of JoomDev are you using?
Team Sellacious
Colin Accepted Answer Pending Moderation
  1. Replied 3 days ago
  2. #Permalink
Hi,

Could you let me know how you are getting on with this please,

Regards,
Colin.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 3 days ago
  2. #Permalink
Hello Colin,

We've tried to install sellacious on your site, and every time I got the msg that your site is unable to handle the request.

Please take a look at below link to know about the server requirements which are necessary to run sellacious on your site smoothly.

https://www.sellacious.com/documentation-v2#/learn/basics/system-requirements
Team Sellacious
Colin Accepted Answer Pending Moderation
  1. Replied 3 days ago
  2. #Permalink
Hi,

I will take a look and let you know how I get on.

Regards,
Colin
Colin Accepted Answer Pending Moderation
  1. Replied 3 days ago
  2. #Permalink
URGENT.

Hi,

My server has confirmed it meets all of these requirements.

It's seems you have crashed the site whilst attempting to fix it. Please respond ASAP.
Colin Accepted Answer Pending Moderation
  1. Replied 3 days ago
  2. #Permalink
My server is trying to retrieve a site update.

I will be in touch shortly.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 2 days ago
  2. #Permalink
Hello Colin,

I hope your site is working now.

I wanted you to know that since you haven't provided us any details for the cPanel or FTP, I just logged in to Joomla administrator of your site and tried to update the sellacious. Let me know if the sellacious installation is working for you after retrieving.
Team Sellacious
Colin Accepted Answer Pending Moderation
  1. Replied 2 days ago
  2. #Permalink
Hi,

I am being told the problem is with the template. The developer is working on a solution.

I will let you know how they get on.

Regards,
Colin.
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