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  Saturday, 24 August 2019
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Hi. I have changed and created new e-mail templates but when I tested it still sending the Sellacious original template version so my changes have not taken effect.

Do I have to clean any cache for e-mails?
4 years ago
·
#3881
Accepted Answer
Hello Jeferson,

Is this fixed now? I changed your email templates to previous templates. I suggest to not create any new template and modify the original templates.

I hope this helps.

Thank You
4 years ago
·
#3689
can be done by Monday.
4 years ago
·
#3717
Any answer? I have also updated Sellacious, cleared every cache (Joomla, Sellacious and Cloudflare) but it still sending the old version of the e-mail template (Registration Successfull) and not the new one created by me.
4 years ago
·
#3736
Hello Jeferson,

Is this happening for all the email templates on only one email template?

Have you tried editing the already existing email templates? If yes, and still not working, please send me your site details in DM.
4 years ago
·
#3739
Yes. I have edited the already existing templates and it is happening with one template only (Registration Sucessfull). I have already updated Sellacious as well and it is still with the problem. How can I send you my website details in DM?
4 years ago
·
#3740
I have sent you my website details in private message.
4 years ago
·
#3743
Hello Jeferson,

Alright, I will check and will update this post.

Thank You
4 years ago
·
#3841
Hello Jeferson,

Alright, I will check and will update this post.

Thank You
Could you get it?
4 years ago
·
#3848
Hello Jefferson,

Can you send me your server details? I checked your site and was unable to find a reason, why it's not working as the same setup, is working on my local installation.

You can DM your server details.
4 years ago
·
#3861
What do you mean by server details? Just let me know what you need to do or know about the server so I can get them done.


Do you need access to my server? If so please send me an e-mail so I can create access details for you.
4 years ago
·
#3866
Hi Vijaya.

I have already created access to the server where my website ararajuba.top is hosted. Please ket me know if you need any more details or how I could possibly help with this issue.

Thanks
4 years ago
·
#3881
Accepted Answer
Hello Jeferson,

Is this fixed now? I changed your email templates to previous templates. I suggest to not create any new template and modify the original templates.

I hope this helps.

Thank You
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