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Hi. I have changed and created new e-mail templates but when I tested it still sending the Sellacious original template version so my changes have not taken effect.

Do I have to clean any cache for e-mails?
Accepted Answer
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 2 weeks ago
  2. #Permalink
Hello Jeferson,

Is this fixed now? I changed your email templates to previous templates. I suggest to not create any new template and modify the original templates.

I hope this helps.

Thank You
Team Sellacious
Replies (11)
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
can be done by Monday.
Team Sellacious
Jeferson Rique Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Any answer? I have also updated Sellacious, cleared every cache (Joomla, Sellacious and Cloudflare) but it still sending the old version of the e-mail template (Registration Successfull) and not the new one created by me.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Jeferson,

Is this happening for all the email templates on only one email template?

Have you tried editing the already existing email templates? If yes, and still not working, please send me your site details in DM.
Team Sellacious
Jeferson Rique Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Yes. I have edited the already existing templates and it is happening with one template only (Registration Sucessfull). I have already updated Sellacious as well and it is still with the problem. How can I send you my website details in DM?
Jeferson Rique Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
I have sent you my website details in private message.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Jeferson,

Alright, I will check and will update this post.

Thank You
Team Sellacious
Jeferson Rique Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Hello Jeferson,

Alright, I will check and will update this post.

Thank You
Could you get it?
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello Jefferson,

Can you send me your server details? I checked your site and was unable to find a reason, why it's not working as the same setup, is working on my local installation.

You can DM your server details.
Team Sellacious
Jeferson Rique Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
What do you mean by server details? Just let me know what you need to do or know about the server so I can get them done.


Do you need access to my server? If so please send me an e-mail so I can create access details for you.
Jeferson Rique Accepted Answer Pending Moderation
  1. Replied 4 weeks ago
  2. #Permalink
Hi Vijaya.

I have already created access to the server where my website ararajuba.top is hosted. Please ket me know if you need any more details or how I could possibly help with this issue.

Thanks
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