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  Thursday, 24 October 2019
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Hi

I am trying to use sellacious for the first time. I have added products fine and they are showing up on my shop page however the Quick View, Buy Now and Add to Cart buttons are not working in both category view and also single product view. There is no attempt at activity at all when pressed... no attempt to load or error messages of any kind. Just totally inactive.

Some assistance would be appericiated.

I am not using the included template I am using my own custom template (I am a web designer / developer)

Joomla! 3.9.12

Thanks

Robert
3 years ago
·
#3871
Sorry.... just to add from the first comment.

It appears the buttons are working... to a point.

Looking at your live demo site which when you add a product to the cart you are redirected to the cart page immediately where as on my site this doesn't happen... the button adds the product to the cart but it doesn't redirect the user to the cart page is there a option somewhere to do this please?

Also the quick view button is still not working when clicked it does nothing on my site were as on your live demo site a modal window pops up.

Finally is there a way to add a checkout button in the single product view?

Thanks

Robert
3 years ago
·
#3872
Would be nice after two days if someone would actually offer support.

I fail to see how I am meant to use this system for testing purposes with a view to using the paid version on all future ecommerce sites I create if even the most basic level of community / forum based support is not there.
3 years ago
·
#3883
Hello Rab,

I apologize for the late response. Our support was off because of the Diwali festival in India.

The live version of sellacious has Bootstrap compatible issues with other Joomla templates. However, we've fixed in the production version of sellacious. If you have any premium license of sellacious, let me know, and I'll send you the updated version of sellacious with many more exciting updates.

As to fix this issue, for now,

This is the path of the file for Product details page
../components/com_sellacious/layouts/views/product/default.php

This is the path of the file for Product List page
components/com_sellacious/layouts/views/products/default.php

You can email us at contact@sellacious.com

I hope this helps.

Thank You
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