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  Sunday, 16 February 2020
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Using Sellacious 1.7.3

Everything is working fine but hosting servers migrated and do some their stuff as per their need and our problem started.

after the migration, products are not showing on the backend/frontend, so we just restore the database and everything back to life but we lost some recent data, like orders, products, transactions, etc.

but after 2-3 days the same thing happened, again we have restored the database and its repeats 2-3 time within the last 10 days.

is there a thing you guys can help? or can we export and import the current data to the fresh installation.

waiting for your response.
1 year ago
·
#4148
Hello,

Make sure your server meets the below requirements.

https://www.sellacious.com/documentation-v2#/learn/basics/system-requirements

It looks like the cache is not working. If your server meets the above requirements, click on the cache on the bottom-left.

I hope this helps.

Thank You
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