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  Friday, 29 May 2020
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I'm starting to get a site set up - I can't figure out why products aren't displaying in the category or seller's view. You can see that the "Home Decor" category shows "1 Product" when when you click on it, no products.

https://utahartandcraft.org/shop

And seller store is empty:

https://utahartandcraft.org/store/IRONHOME

However, you see see the product from a direct link:

https://utahartandcraft.org/index.php?option=com_sellacious&view=product&p=P13V0S873

What configuration is missing here? Permissions issue?

This is using 2.0.0beta1
3 years ago
·
#4481
Hi, Make sure you have saved the product under a valid category. If the product is saved without category or category corresponding to the product is unpublished, the product will not show up in list pages. Please make category(if not) and assign it in product edit.

Hope this helps you. Thanks.
3 years ago
·
#4498
Hi, Make sure you have saved the product under a valid category. If the product is saved without category or category corresponding to the product is unpublished, the product will not show up in list pages. Please make category(if not) and assign it in product edit.

Hope this helps you. Thanks.


If you look at the links provided - yes its in a category. Its in the Home Decor category, which shows "1 Product" but does not display any products when you click on it. The seller link shows "1 Product" but doesn't display any products either.
3 years ago
·
#4499
Hey Troy,

Can you tell me the Sellacious/Joomla/PHP version? Please send me your site credentials.

Can you also tell me after what steps you have faced this issue, any configuration or setting you changed, which can caused this issue?
3 years ago
·
#4514
Joomla 3.9.18 / Sellacious 2.00beta1 / PHP 7.3.17

I started with the quickstart, and have made some configuration changes, but have gone through them many times to see if anything would impact this. Login account provided.

Thanks
3 years ago
·
#4516
Hello Troy,

Where have you sent the details? I don't see them in the post or reply.
3 years ago
·
#4519
Added them under Site Details again. Is there another way to provide?
3 years ago
·
#4526
Hello Troy,

You can either DM me here or email us the details at contact@sellacious.com with this post reference.

Thank You
3 years ago
·
#4528
Hello Troy,

Thank You for sharing the site details. Your issue is fixed, please confirm.

It was because of the config Show Zero Rating. I have enabled it for now. We'll get it fixed in the next release.

Thank You Emoticon Smile
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