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  Sunday, 05 July 2020
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Is this possible to choose witch order status activates the creation of the transactions?

Now I see that they are created when the payment is approved, but I would like to be able to choose, for example, to credit the money to the seller, only when he sends the goods.

And what happens in case of RMA? (returns)
2 years ago
·
#4746
Hello,

Is this possible to choose witch order status activates the creation of the transactions?

Currently, this is not possible. It's hardcoded in the system to create the transactions after the payment approved status. If you want we can do it for you as the customization.

And what happens in case of RMA? (returns)

Can you explain this more? Exactly, what is your question?
2 years ago
·
#4753
Hi Vijaya,
please, send me a quotation for this customization.

I want to be able to choose for which order states to create the transactions (e.g. shipped) and for which to cancel them (e.g. cancelled)
Hi,

Can you explain more the use case with user story and example.

Will help us to analyse it better.


-Abhishek
2 years ago
·
#4766
Hi Abhishek,
the situation is this:

The marketplace vendor makes a product available for sale.
At the time of sale, the seller no longer has the product available, and can't ship it.
Looking at the transaction report, he would get a higher amount than he really deserves.
If the transaction was combined with the seller only when the product was shipped, this problem would not occur.


Another situation could be the following: the marketplace manager wants to perform a control action on all sales (direct or indirect), to be sure that customers are satisfied with the purchase, before paying the seller.
- Direct control: ask the customer if they are satisfied ( status "Customer satisfied" )
- Indirect control: wait 15 days for there to be no complaints from customers >>> method used by Amazon

In both cases, it would be useful to credit the seller not at the time of payment by the customer, but in later stages.

The maximum flexibility could be to be able to choose the status for each individual seller (based on the trust gained over time).
2 years ago
·
#4794
So, if we block the money in wallet for the time period return/exchange policy days are not passed will that work? or you still want it softcoded in configuration?
2 years ago
·
#4814
So, if we block the money in wallet for the time period return/exchange policy days are not passed will that work? or you still want it softcoded in configuration?

Could be a solution! But needs it is necessary that the process of canceling transactions will be managed if the order item is canceled (it cannot remain locked in the wallet forever).
2 years ago
·
#4852
Hi Abhishek,
I am writing to you following our call yesterday.

In order to make a marketplace manageable by the Staff, it is necessary to ensure the dynamic connection between orders, order items and transactions.

It needs to choose which order states / order item states create transactions, approve them, and cancel them.

The same operation is necessary to manage the shipping costs paid by customers (and possibly reimbursed).

Furthermore, it is necessary to be able to manage the information to be entered in the notes field of the transaction table, because today the information is not significant for the seller (example P94935V0S873). We need to be able to enter local_sku, manufacturer_sku and / or seller_sku.

The first step in managing this improvement process is to have a field order_item_id in the transactions table (missing today)

I will already create it today in order to try to create a report for my client (and the next challenge will be to fill it starting from the information I have in the notes field)

ALTER TABLE `%%_sellacious_transactions` ADD `order_item_id` INT(11) NULL AFTER `order_id`;
ALTER TABLE `%%_sellacious_transactions` ADD INDEX(`order_item_id`);

I ask you to release a quick fix to fill order_item_id.
In the meantime, I will look for a way to fill it for the 1000 order items that have already been created.

Thanks for collaboration

Paolo
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