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  Tuesday, 22 December 2020
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During installation on Joomla site it gives me this error !!!

JInstaller: :Install: Errore SQL Index column size too large. The maximum column size is 767 bytes.
Estensione Installa: richiesta di elaborazione degli errori di SQL: DB function fallita con errore numero 1709
Index column size too large. The maximum column size is 767 bytes.


can you give me some help please?
3 years ago
·
#5967
Thanks for the advice.
3 years ago
·
#5447
Hello Franco,

Please rebuild the cache from the sellacious backend. Make sure your server meets these requirements.

https://www.sellacious.com/documentation-v2#/learn/basics/system-requirements

I hope this helps.

Thank You & Stay Safe
3 years ago
·
#5434
Hello Franco,

Are you installing from the Joomla or quickstart? You can check the installation documentation here.

https://www.sellacious.com/documentation-v2#/learn/installuninstall/quickstart-installation

https://www.sellacious.com/documentation-v2#/learn/installuninstall/installation

I hope this helps.

Thanks & Stay Safe


I changed server and solved the first problem but now I have this message when I select the products which seems to me more serious.
"Cache storage database not found for products. You may need to rebuild the cache first."
N.B. the database products table is empty !!!
Thanks in advance
3 years ago
·
#5423
Thanks for your advice
3 years ago
·
#5408
Hello Franco,

Are you installing from the Joomla or quickstart? You can check the installation documentation here.

https://www.sellacious.com/documentation-v2#/learn/installuninstall/quickstart-installation

https://www.sellacious.com/documentation-v2#/learn/installuninstall/installation

I hope this helps.

Thanks & Stay Safe
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