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Hi
I am very new to this, but I have tried following all the other posts about this, fresh installs, complete re-installation on a new activity on CloudAccess but with no luck.
I am running the latest version of Sellacious with Joomla 3.9


These are my settings from System Info
PHP Built On Linux lamp105.cloudaccess.net 3.10.0-962.3.2.lve1.5.24.7.el6h.x86_64 #1 SMP Mon Dec 17 12:02:35 EST 2018 x86_64
Database Type mysql
Database Version 5.7.33-cll-lve
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.3.27
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.25 Stable [ Amani ] 02-March-2021 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.86 Safari/537.36


"The products cache is outdated. You need to rebuild cache once after sellacious has been updated to a new version."

Basically I get this error if I try to add a product in Sellacious products.

Any ideas?
Accepted Answer
Indresh Maurya Accepted Answer Pending Moderation
Team
  1. Replied 2 weeks ago
  2. #Permalink
Hi,

Kindly rebuilt cache by clicking this button in sellacious backend.

Screenshot 2021-04-01 at 9.45.14 AM.png

If this does't fix the issue pls send us latest cache log s-cache-xxxx.log in tmp folder.

Thanks
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Replies (4)
S R Accepted Answer Pending Moderation
  1. Replied 2 weeks ago
  2. #Permalink
Fantastic, thank you so much Indresh! I'm super new to this, and spent ages looking online trying to fix it, all saying to do various things with hosting files etc, glad this did it!

Would I be able to ask you some more questions when I inevitably come across some more problems?

Cheers
Sam
S R Accepted Answer Pending Moderation
  1. Replied 2 weeks ago
  2. #Permalink
Actually I do have one question, so I'm trying to use the JSKart template, but can't find many good resources stage by stage telling me how to set up my pages and link them etc, do you have any recommendations of where to look please?
Indresh Maurya Accepted Answer Pending Moderation
Team
  1. Replied 2 weeks ago
  2. #Permalink
Hi,
Glad i could help. You can always ask questions here and take help from our documentation https://www.sellacious.com/documentation-v2#/learn/
on your other question pls look for helix framework and joomla doc for this.

thanks
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