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  Sunday, 11 July 2021
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Tried to install Sellacious from Web in CloudAccess

Error
An error has occurred.
0 Class 'SellaciousHelper' not found
Return to Control Panel

Restored to Default in CloudAccess
Tried to install Sellacious from Web in CloudAccess

Warning
Error connecting to the server: 404
×
Error
Invalid URL
Unable to find install package

Tried to install Sellacious from URL in CloudAccess

Error
An error has occurred.
0 Class 'SellaciousHelper' not found
Return to Control Panel

Restored to Default in CloudAccess
Tried to install Sellacious from URL in CloudAccess

Warning
Error connecting to the server: 404
×
Error
Invalid URL
Unable to find install package

Below is the web address of the source

Please confirm the installation by selecting the Install button
Extension Name: Sellacious
Install from: https://www.sellacious.com/index.php?option=com_sellacious&task=product.downloadFile&id=167&context=media#dl/pkg_sellacious_v2.0.0-beta3.zip

Below is the System Information
Setting Value

PHP Built On Linux lamp116.cloudaccess.net 3.10.0-962.3.2.lve1.5.24.7.el6h.x86_64 #1 SMP Mon Dec 17 12:02:35 EST 2018 x86_64
Database Type mysql
Database Version 5.7.29-cll-lve
Database Collation utf8mb4_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.3.29
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.28 Stable [ Amani ] 6-July-2021 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.124 Safari/537.36 Edg/91.0.864.64
2 months ago
·
#6091
Thanks for your response Indresh,

I wonder whether you have been able to find the problem?
I tried installing by upload.
And I've just tried installing Joomla on my own machine, using Bitnami.
And I'm getting exactly the same error each time.

Sellacious seems to load.
But the problem appears to be when the installer tries to install the associated extensions.

I note that the version being installed is a beta.
Might this have anything to do with these issues?
And can the free version of Sellacious be used in production?

From what I have seen, Sellacious looks very good.
It's a real shame I'm unable to get it running.
Please offer any advice you can.

Many thanks and best regards
Clive
3 months ago
·
#5997
Hi,
Thanks for pointing out the issues in Install from web. We will look into it asap.
However you have two other option to install sellacious-
1. Install on joomla-install by upload (maually by installing core and extended package) https://www.sellacious.com/documentation-v2#/learn/installuninstall/installation
2. Quickstart pkg which contains joomla+sellacious+template https://www.sellacious.com/documentation-v2#/learn/installuninstall/quickstart-installation

pls follow the doc and install.
also you can check our requirement here https://www.sellacious.com/documentation-v2#/learn/basics/system-requirements

Hope this helps.
Thanks.
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