Wednesday, 21 July 2021
  3 Replies
  1.4K Visits
I cannot find the way to fix the issue with the warning in Product Cataloge and inventory sections

Warning The products cache is outdated. You need to rebuild cache once after sellacious has been updated to a new version.

I'm trying it in free version.
Joomla version is 3.9.28
The rest of the system features seem to be in accordance with the requirements.

Cache log in tmp folder gives the next:

Error: Call to undefined method SellaciousCacheCli::setHeader(): Call to undefined method SellaciousCacheCli::getClientId()

There is also an error on the page of Product Cataloge in Developer Tools view in the browser:

Uncaught ReferenceError: jQuery is not defined
<anonymous> jQuery
<anonymous> jQuery

How to find what is wrong?
3 years ago
Please make sure your system is fulfilling these requirements https://www.sellacious.com/documentation-v2#/learn/basics/system-requirements
and php executable cli is enabled on your server. (contact server provider to confirm it)
After that rebuilt cache by clicking cache button in sellacious admin panel, it will work.
If still not work let me know on live chat.

3 years ago
Thank you for your reply.
Apparently the system is fulfilling indicated requirements.

How can I contact you on live chat?

3 years ago
Hi, you can contact our support agent by clicking this button here.

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