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  Thursday, 30 September 2021
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Hi,

My stripe is still not working correctly. My Stripe connect is setup to allow users from a variety of countries to add their payment systems, but when onboarding through your plugin, it does not allow anyone who isn't in the US.
This means no non-US business can add their details, which happens to be all of the sellers who just tried to add themselves.

Can you please advise on how to fix this?! I have contacted stripe and they assure me it is an incorrect integration causing it, I am not sure what is causing it, but would very much like to resolve it as soon as possible as I had tomorrow earmarked as launch date, but this is holding us up!

See attached photo
3 years ago
·
#6303
Accepted Answer
HI, as i said we are implementing config which will allow the shop to do so.
I will inform you when its done.

Thanks
3 years ago
·
#6294
Hi,
We have added a temporary fix for it you can do it by yourself, we will provide a config for it in next version.
pls follow the doc https://www.sellacious.com/learn/plugins/stripe-connect#seller-express-onboarding

Pls test onboarding fresh seller after applying this fix.
Let me know if still facing the issue
Thanks
3 years ago
·
#6298
Hi Indresh,
I've made the alterations in the doc, not yet tested, but wondered how one might therefore go about allowing if there is multiple countries required to be allowed? I have some venders from non UK countries as well as some from UK.
3 years ago
·
#6299
Hi Indresh, Any news on the above for multiple origin Countries please?
3 years ago
·
#6303
Accepted Answer
HI, as i said we are implementing config which will allow the shop to do so.
I will inform you when its done.

Thanks
S R selected the reply #6303 as the answer for this post — 3 years ago
3 years ago
·
#6309
Hi, We have started working on this issue on priority basis.

Thanks
3 years ago
·
#6335
Hi, issue is fixed and update is send to your email.

Thansk.
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