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  Wednesday, 27 September 2017
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Hello Support

we are in the process of building a multivendor system locally in my country. we are comparing different solutions such as magento cscart yokart etc
and am reviewing this now to go premium if all requirements are met, so i want to see if i can do certain things.

1) can i add the seller on the product before i click on it? I know that by default, The product with lowest price is shown but this is not convenient for us. We want all the products to be displayed with the seller tad as per image example where the seller is Shark. our goal is to show all products with the seller tag before clicking on it
so the user will be aware about which sellers have the product they are looking for such as the picture i have sent
can we do that with this system or not? using add-ons or something.

2) We want the global system currency to be Euros e.g. i can see from the commission page it shows % or USD. As this is locally we don't care about other currencies.
i think is under Shop Settings in Global Configuration-> Shop Currency

3) We will sign up sellers and we will provide them the option to either use their own shipping or our shipping. Not sure how we can set this through sellacious?

4) How the commission is being managed ? Optimally we want to charge per category e.g. electronics will have 10% clothes 7% etc. Can we do that or is not possible?

5) The % of our margins are automatically send to our PayPal account or how this works? Is there a fee from PayPal we need to take into consideration?

6) I saw that most systems use PayPal Adaptive Payments is this the same as your standard one?

7) Where i can set up seller PayPal details ?

8) Can a user cancel the order? How the seller/admin is notified or can view the requests?

9) How refunds are implemented into the system?

10) How is the tax being calculated by admin or the seller needs to include this on the price when they upload their products?

11) Can we choose any of the templates once we go premium e.g. jcart?

12) Can a seller add their own policies e.g return, shipping, cancelation policies? How is this managed from the system?

13) How can i use the addons you advertise on your page e.g.

30 Addons
Through Sellacious addons you can easily create a custom Product & Category page
Category Title
Category Image
.......
.......

Apologise for all of the questions and am not expecting a quick response so please take your time.
4 years ago
·
#1098
Hi Valantis,

We have provided an option to turn off guest checkouts within Sellacious. About the payment plugin we can offer you PayPal Pro plugin which integrates a smooth payment flow with PayPal using Rest API. I suggest you give it a try.

We understand that the adaptive payments is the most suitable thing for you and we are currently working on it. It should be available in around 2-3 weeks time.
4 years ago
·
#1097
Hello Sahil,

This is a great offer to be consider but as tested and used optimally we don't want anyone who is not registered as a customer to be able to buy something.
With paypal express anyone can place an order which is not suitable for us.

We are testing the adaptive payments solution which is the best for a marketplace as its automatically send the commission to us and the rest amount to the actual seller. This leaves us will a lot less trouble to deal with this.
Hi Valantis,

Due the technical issue between Paypal standard plugin and Paypal, the plugin is not working for you.

While we are trying to fix it, we would like to offer you the Premium version Paypal Express Checkout Plugin for FREE.

Please send us your registered email address and we will credit to your account.

Thanks
4 years ago
·
#1076
Hello Sanhit,

I have sent you the details to a private message.
Have you checked the setup etc or not yet?
Hi Valantis,

Please send your info and credentials via private message.
we will look into it.

Thanks
4 years ago
·
#1064
Hello All,

I manage to put this on online free hosting just for testing purposes and tried to place an order.
The letters on the paypal button were still missing but the order went through on paypal. When i clicked the return to merchant button the transaction failed on Sellacious system.

Please let me know if i can send you a file with all the info you need to access the server and have a look?
4 years ago
·
#1054
Hello All,

1) The Global currency am using is Euro which is also the default currency for all 3 sanbox accounts
2) All my sandbox accounts are the same country and all have 2 currencies usd and euros which i tried but still the same issue
https://drive.google.com/open?id=0B9Vmyq5Q6rP5Q2JLaW8zcWxyY28
3) There is no restriction as i have read

The issue is not the accounts as the letters on the buttons are missing or something is wrong with the view (tried other browsers as well)
Sometimes i get only one blue button instead of 2 as previous posted.
https://drive.google.com/open?id=0B9Vmyq5Q6rP5WUJOTmk5SEU4bDQ

The link becomes https://localhost/cyp15/index.php?option=com_sellacious&;task=payment.callback&status=cancelled&1b4ee961f0a2d5721f9976bec25f21c8=1
when i hoover the mouse.
4 years ago
·
#1048
Please check the following:

1. Make sure you are using a Global Currency which is supported by PayPal. Test using USD if not already, and see if that works.'
2. Make sure that the email address of the payment recipient is registered at PayPal (for live) or PayPal Sandbox (for sandbox).
3. Confirm whether a law does not restrict PayPal payment between the buyer country and the payment recipient country. Example: PayPal does not allow payment from India to India itself.
4 years ago
·
#1047
Hello,

I just notice that the link of paypal includes an error code everytime:
https://www.sandbox.paypal.com/webapps/hermes?token=0A9480184U130860F&;useraction=commit&rm=2&mfid=1508767062529_28a918fd57e6c#/checkout/genericError?code=REVGQVVMVA%3D%3D
Hello Valantis,

We have tested out with the configuration you have set in your paypal payment method and its working fine.

Can you give us a Team Viewer Access so that we can look into it.

thanks.
4 years ago
·
#1043
Hello

I am using the standard plug-in with the below configurations:

https://drive.google.com/open?id=0B9Vmyq5Q6rP5SG1DU1ZNeUdESGs

This is a local testing environment therefore i have no credentials. I have also tested this from 2 different machines but still same situation
Hi valantis,

Please let us know which Paypal plugin with what configurations you are using, as we have tested out the Paypal Standard Payment plugin which is working fine.

Also let us know your site credentials via direct message so that we can look into it.

Thanks
4 years ago
·
#1014
Hello All,

Since yesterday i was trying to test paypal etc but its not functioning properly as below:
https://drive.google.com/open?id=0B9Vmyq5Q6rP5aUJ1aXZxWnFCVDA

Each button i clicked it redirects me back to the website with the following error:
Warning

Payment transaction failed.
4 years ago
·
#953
Hi valantis,

Yes we are working on it and the seller specific shipping rules will be available soon.

About your PayPal payments issues:


  • We are working on split payment system. Since there are very few payment gateway services that allow such payments, it will be little late. Until then you have to manually credit the sellers for their sales when suitable.

  • This restriction is imposed by PayPal for PayPal standard Api. If you want a seamless flow which automatically takes the buyer to your store after the payment, you might want to check the PayPal Express Checkout Plugin available in our Apps store.

  • PayPal does this for the protection of sellers (you) from phishing or scams. Click to read more about this on PayPal itself.
4 years ago
·
#944
Hi, Thanks for the response

That's nice regarding the shipping rules. Is this going to be included any time soon?


Now there some issues with Paypal:

1) As this is a multi-vendor shop do we have to manually transfer funds from our paypal to every vendor or is there an automated process for this?
Seller will place withdrawal and then we will approve and then we need to login to paypal and send the money manually ?

2) When the % fee and flat fee is set to 0 under the paypal plugin the transaction is as follows:

https://drive.google.com/open?id=0B9Vmyq5Q6rP5alNLRlI5NlNZQlU

https://drive.google.com/open?id=0B9Vmyq5Q6rP5SWh4MGNTYXc3Zlk

https://drive.google.com/open?id=0B9Vmyq5Q6rP5aWZ6dVQ5c3Q5MnM

If the user don't press the Return to Merchant the order neve goes through the system or Paypal. Not sure if this is correct. A user may close the browser or the tap and the order will not be completed.


3) When i press the return to merchant then the order goes through but i need to login to Paypal(admin) and accept the order as per below:
https://drive.google.com/open?id=0B9Vmyq5Q6rP5QXB5eG9HaVJoeFU

Is this normal? Do i have to accept every order that is coming through?
Hi Valantis,

As you've mentioned you've done following changes

View Shipping Rules = Allowed
Create Shipping Rules Allowed
Delete Shipping Rule Inherited
Edit Shipping Rule Inherited
Activate/Deactivate Shipping Rule Inherited

But the error you are getting because of last two point

Edit Shipping Rule Inherited
Activate/Deactivate Shipping Rule Inherited

Because in your case user has only permission to create rules but unless he/she doesn't have the edit permission, won't be able to create/edit new rules.

And you've mentioned in the previous post
When a seller tries to create a new rule(his own rule) still got the error

But as of now, there is no option to create Own rule for a seller.
When we will add this feature, you'll see in permission says:

Create Own Shipping Rules
Delete Own Shipping Rule
Edit Own Shipping Rule


Thanks
4 years ago
·
#940
Hi

As i mentioned on previous post those are the permissions i have set for the seller and he still got that message

View Shipping Rules = Allowed
Create Shipping Rules Allowed
Delete Shipping Rule Inherited
Edit Shipping Rule Inherited
Activate/Deactivate Shipping Rule Inherited

When a seller tries to create a new rule(his own rule) still got the error

Warning Access to the selected resource was denied. You might not have the required privilege in the current context.
Hi Valantis,

You can set the permission for every user group from your super user account.
For that login from your super user account Goto -> Settings -> Permission -> Select Seller from dropdown, Changes any permission you want.

Thanks
4 years ago
·
#926
Hello,

I just re-installed 1.5.1 from scratch and i have
View Shipping Rules = Allowed
Create Shipping Rules Allowed
Delete Shipping Rule Inherited
Edit Shipping Rule Inherited
Activate/Deactivate Shipping Rule Inherited

When a seller tries to create a new rule(his own rule) still got the error

Warning Access to the selected resource was denied. You might not have the required privilege in the current context.
4 years ago
·
#924
Hi

For some reason my team viewer is not working
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