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Hello.

I am having problem with my website.
When I try to update components or install new ones, I get this error:

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 77 bytes) in /membri/uniappunti/libraries/src/Log/LogEntry.php on line 116

I asked to my host (which is named Altervista) to increase the memory limit to a value higher than 256M but they replied this is the maximum I can have (it is a free host).
However they told me that it is unusual to require more than 256M for a website like mine.
In particular an user replied that the memory limit overcome is due to Sellacious.
Onestly I do not understand how he can say that but since I am totally inexpert I would like to know if you can take a look to my website to let me understand if it is possible to solve the problem without changing my host.

The website is reachable at the following link: http://www.uniappunti.altervista.org/

If you need I can provide you superuser access to backend.

Thank you in advance and sorry for my request.
Replies (5)
Chandni Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hi Marco1990,

Can you provide me your Joomla credentials over the direct message, so that i can have a look.

Thanks
Team Sellacious
Marco1990 Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Thank you.
I sent the credentials by pm
Chandni Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hi,

Please check your issue has been resolved.

Thanks
Team Sellacious
Marco1990 Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Dear Asfaque,

thank you a lot for your help.

I confirm the problem has been fixed.
Great support from Sellacious team :D
Chandni Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hi,

Your welcome and glad your issue has resolved.

Thanks
Team Sellacious
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