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  Monday, 16 October 2017
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Hello.

I am having problem with my website.
When I try to update components or install new ones, I get this error:

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 77 bytes) in /membri/uniappunti/libraries/src/Log/LogEntry.php on line 116

I asked to my host (which is named Altervista) to increase the memory limit to a value higher than 256M but they replied this is the maximum I can have (it is a free host).
However they told me that it is unusual to require more than 256M for a website like mine.
In particular an user replied that the memory limit overcome is due to Sellacious.
Onestly I do not understand how he can say that but since I am totally inexpert I would like to know if you can take a look to my website to let me understand if it is possible to solve the problem without changing my host.

The website is reachable at the following link: https://www.uniappunti.altervista.org/

If you need I can provide you superuser access to backend.

Thank you in advance and sorry for my request.
Hi Marco1990,

Can you provide me your Joomla credentials over the direct message, so that i can have a look.

Thanks
6 years ago
·
#956
Thank you.
I sent the credentials by pm
Hi,

Please check your issue has been resolved.

Thanks
6 years ago
·
#964
Dear Asfaque,

thank you a lot for your help.

I confirm the problem has been fixed.
Great support from Sellacious team Emoticon Happy
Hi,

Your welcome and glad your issue has resolved.

Thanks
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