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  Saturday, 05 January 2019
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HI,

We are having trouble when a seller add's a product, it says product added successfully but it doesn't show in the product catalog even after refreshing the cache. Please help.
5 years ago
·
#2830
Accepted Answer
Hello Humair,

This issue was because of Marketplace wasn't enabled. I have enabled the marketplace and now, seller's will be able to add their product to catalog.

You can check this configuration in sellacious backend > Settings > Global configuration > General > enable the Marketplace.


I hope this helps.

Thank You
-Team Sellacious
5 years ago
·
#3062
Hello Joesi,

Please DM me your site details (Link, admin username and password) so, I can have a thorough look.

Thank You
5 years ago
·
#3058
Yep, next solution as that is ticked enabled.
Joesi,

Sellers can add product if they have appropriate permission. Permissions can be managed from backend>left side navigator>settings > permissions


-Abhishek
5 years ago
·
#3056
Well I have enabled by seller seperate but sellers cannot add their products, good job this is still since start only a none production site.
Would like to get it going, but it's still not commercial operationally in our opnion.
5 years ago
·
#3048
Hello Arshad,

I'm glad we could help.

Regards
5 years ago
·
#3042
Hello Arshad,

Please take a look at below link.

https://www.sellacious.com/community-support/2806-seller-can-not-add-product#reply-2830

I hope this helps.

Regards


Hi Vijayq,
Thanks for help. In my case the issue got resolved by putting settings/ global configuration/ seller/ Require product Approval = NO

Regards,
Arshad
5 years ago
·
#3006
Hello Arshad,

Please take a look at below link.

https://www.sellacious.com/community-support/2806-seller-can-not-add-product#reply-2830

I hope this helps.

Regards
5 years ago
·
#3003
Hi

Thanks it is resovled


Please explain how the issue was resolved.
5 years ago
·
#2837
Hi

Thanks it is resovled
5 years ago
·
#2830
Accepted Answer
Hello Humair,

This issue was because of Marketplace wasn't enabled. I have enabled the marketplace and now, seller's will be able to add their product to catalog.

You can check this configuration in sellacious backend > Settings > Global configuration > General > enable the Marketplace.


I hope this helps.

Thank You
-Team Sellacious
5 years ago
·
#2821
Hi

i am using joomla 3.9.1 and sellacious 1.6.0 . I have also tried cache option but didnt work for me. How can i send you DM
5 years ago
·
#2809
Hello Humair,

Can I know which version of Sellacious and Joomla you're using? Also please send us your site credentials though DM so we can have a look.

Thank You
-Team Sellacious
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