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  Saturday, 05 January 2019
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HI,

We are having trouble when a seller add's a product, it says product added successfully but it doesn't show in the product catalog even after refreshing the cache. Please help.
5 years ago
·
#2830
Accepted Answer
Hello Humair,

This issue was because of Marketplace wasn't enabled. I have enabled the marketplace and now, seller's will be able to add their product to catalog.

You can check this configuration in sellacious backend > Settings > Global configuration > General > enable the Marketplace.


I hope this helps.

Thank You
-Team Sellacious
5 years ago
·
#2809
Hello Humair,

Can I know which version of Sellacious and Joomla you're using? Also please send us your site credentials though DM so we can have a look.

Thank You
-Team Sellacious
5 years ago
·
#2821
Hi

i am using joomla 3.9.1 and sellacious 1.6.0 . I have also tried cache option but didnt work for me. How can i send you DM
5 years ago
·
#2830
Accepted Answer
Hello Humair,

This issue was because of Marketplace wasn't enabled. I have enabled the marketplace and now, seller's will be able to add their product to catalog.

You can check this configuration in sellacious backend > Settings > Global configuration > General > enable the Marketplace.


I hope this helps.

Thank You
-Team Sellacious
5 years ago
·
#2837
Hi

Thanks it is resovled
5 years ago
·
#3003
Hi

Thanks it is resovled


Please explain how the issue was resolved.
5 years ago
·
#3006
Hello Arshad,

Please take a look at below link.

https://www.sellacious.com/community-support/2806-seller-can-not-add-product#reply-2830

I hope this helps.

Regards
5 years ago
·
#3042
Hello Arshad,

Please take a look at below link.

https://www.sellacious.com/community-support/2806-seller-can-not-add-product#reply-2830

I hope this helps.

Regards


Hi Vijayq,
Thanks for help. In my case the issue got resolved by putting settings/ global configuration/ seller/ Require product Approval = NO

Regards,
Arshad
5 years ago
·
#3048
Hello Arshad,

I'm glad we could help.

Regards
5 years ago
·
#3056
Well I have enabled by seller seperate but sellers cannot add their products, good job this is still since start only a none production site.
Would like to get it going, but it's still not commercial operationally in our opnion.
Joesi,

Sellers can add product if they have appropriate permission. Permissions can be managed from backend>left side navigator>settings > permissions


-Abhishek
5 years ago
·
#3058
Yep, next solution as that is ticked enabled.
5 years ago
·
#3062
Hello Joesi,

Please DM me your site details (Link, admin username and password) so, I can have a thorough look.

Thank You
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