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On my site the view print order and invoice order go on error, on the log there is this info:
2019-09-27T10:11:04+00:00 CRITICAL 185.49.249.11 error Uncaught \Throwable of type Error thrown. Stack trace: #0 /home/gardenor/public_html/libraries/joomla/event/event.php(70): plgSystemSellaciousTemplateOrder->onParseViewTemplate('com_sellacious....', Object(Joomla\Registry\Registry), '')
#1 /home/gardenor/public_html/libraries/joomla/event/dispatcher.php(160): JEvent->update(Array)
#2 /home/gardenor/public_html/components/com_sellacious/layouts/views/order/print.php(30): JEventDispatcher->trigger('onparseviewtemp...', Array)
#3 /home/gardenor/public_html/libraries/sellacious/view/view.php(258): include('/home/gardenor/...')
#4 /home/gardenor/public_html/libraries/src/MVC/View/HtmlView.php(230): SellaciousView->loadTemplate(NULL)
#5 /home/gardenor/public_html/libraries/sellacious/view/view.php(143): Joomla\CMS\MVC\View\HtmlView->display(NULL)
#6 /home/gardenor/public_html/components/com_sellacious/views/order/view.html.php(98): SellaciousView->display(NULL)
#7 /home/gardenor/public_html/libraries/src/MVC/Controller/BaseController.php(672): SellaciousViewOrder->display()
#8 /home/gardenor/public_html/components/com_sellacious/controller.php(50): Joomla\CMS\MVC\Controller\BaseController->display(false, false)
#9 /home/gardenor/public_html/libraries/src/MVC/Controller/BaseController.php(710): SellaciousController->display()
#10 /home/gardenor/public_html/components/com_sellacious/sellacious.php(28): Joomla\CMS\MVC\Controller\BaseController->execute('')
#11 /home/gardenor/public_html/libraries/src/Component/ComponentHelper.php(402): require_once('/home/gardenor/...')
#12 /home/gardenor/public_html/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent('/home/gardenor/...')
#13 /home/gardenor/public_html/libraries/src/Application/SiteApplication.php(194): Joomla\CMS\Component\ComponentHelper::renderComponent('com_sellacious')
#14 /home/gardenor/public_html/libraries/src/Application/SiteApplication.php(233): Joomla\CMS\Application\SiteApplication->dispatch()
#15 /home/gardenor/public_html/libraries/src/Application/CMSApplication.php(196): Joomla\CMS\Application\SiteApplication->doExecute()
#16 /home/gardenor/public_html/index.php(49): Joomla\CMS\Application\CMSApplication->execute()
#17 {main}
Attachments (1)
Replies (8)
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello,

Can you explain the steps you followed? Please check if Joomla administrator > Extensions > Plugins > Sellacious Template Order plugin is enabled.
Team Sellacious
bindCommerce Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
The step is open my order and click onbutton 'Print Order' and on new browser page i have error on the screenshot and on the server logs i have the error on the post.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello,

I am unable to recreate this error. Have you enabled the plugin Sellacious Template Order? Can you send us your site details through DM or email us at contact@sellacious.com?
Team Sellacious
bindCommerce Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
The plugin is active, the credential are on DM after.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 3 weeks ago
  2. #Permalink
Hello,

I am unable to find the details on DM. Can you send them again or email us at contact@sellacious.com?

Thank You
Team Sellacious
bindCommerce Accepted Answer Pending Moderation
  1. Replied 3 weeks ago
  2. #Permalink
Hello,

I am unable to find the details on DM. Can you send them again or email us at contact@sellacious.com?

Thank You

i've send the credentials
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 3 weeks ago
  2. #Permalink
Hello,

I need database access to this site to resolve this issue. Can you email the database details too?

Thank You
Team Sellacious
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied 3 weeks ago
  2. #Permalink
Hello,

This issue is fixed now. Please confirm.

It was because Sellacious wasn't installed properly on your site. I re-installed the sellacious (after taking a backup), and it's working now.

Thank You
Team Sellacious
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