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On my site the view print order and invoice order go on error, on the log there is this info:
2019-09-27T10:11:04+00:00 CRITICAL 185.49.249.11 error Uncaught \Throwable of type Error thrown. Stack trace: #0 /home/gardenor/public_html/libraries/joomla/event/event.php(70): plgSystemSellaciousTemplateOrder->onParseViewTemplate('com_sellacious....', Object(Joomla\Registry\Registry), '')
#1 /home/gardenor/public_html/libraries/joomla/event/dispatcher.php(160): JEvent->update(Array)
#2 /home/gardenor/public_html/components/com_sellacious/layouts/views/order/print.php(30): JEventDispatcher->trigger('onparseviewtemp...', Array)
#3 /home/gardenor/public_html/libraries/sellacious/view/view.php(258): include('/home/gardenor/...')
#4 /home/gardenor/public_html/libraries/src/MVC/View/HtmlView.php(230): SellaciousView->loadTemplate(NULL)
#5 /home/gardenor/public_html/libraries/sellacious/view/view.php(143): Joomla\CMS\MVC\View\HtmlView->display(NULL)
#6 /home/gardenor/public_html/components/com_sellacious/views/order/view.html.php(98): SellaciousView->display(NULL)
#7 /home/gardenor/public_html/libraries/src/MVC/Controller/BaseController.php(672): SellaciousViewOrder->display()
#8 /home/gardenor/public_html/components/com_sellacious/controller.php(50): Joomla\CMS\MVC\Controller\BaseController->display(false, false)
#9 /home/gardenor/public_html/libraries/src/MVC/Controller/BaseController.php(710): SellaciousController->display()
#10 /home/gardenor/public_html/components/com_sellacious/sellacious.php(28): Joomla\CMS\MVC\Controller\BaseController->execute('')
#11 /home/gardenor/public_html/libraries/src/Component/ComponentHelper.php(402): require_once('/home/gardenor/...')
#12 /home/gardenor/public_html/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent('/home/gardenor/...')
#13 /home/gardenor/public_html/libraries/src/Application/SiteApplication.php(194): Joomla\CMS\Component\ComponentHelper::renderComponent('com_sellacious')
#14 /home/gardenor/public_html/libraries/src/Application/SiteApplication.php(233): Joomla\CMS\Application\SiteApplication->dispatch()
#15 /home/gardenor/public_html/libraries/src/Application/CMSApplication.php(196): Joomla\CMS\Application\SiteApplication->doExecute()
#16 /home/gardenor/public_html/index.php(49): Joomla\CMS\Application\CMSApplication->execute()
#17 {main}
Attachments (1)
Replies (8)
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello,

Can you explain the steps you followed? Please check if Joomla administrator > Extensions > Plugins > Sellacious Template Order plugin is enabled.
Team Sellacious
bindCommerce Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
The step is open my order and click onbutton 'Print Order' and on new browser page i have error on the screenshot and on the server logs i have the error on the post.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello,

I am unable to recreate this error. Have you enabled the plugin Sellacious Template Order? Can you send us your site details through DM or email us at contact@sellacious.com?
Team Sellacious
bindCommerce Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
The plugin is active, the credential are on DM after.
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello,

I am unable to find the details on DM. Can you send them again or email us at contact@sellacious.com?

Thank You
Team Sellacious
bindCommerce Accepted Answer Pending Moderation
  1. Replied more than a month ago
  2. #Permalink
Hello,

I am unable to find the details on DM. Can you send them again or email us at contact@sellacious.com?

Thank You

i've send the credentials
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello,

I need database access to this site to resolve this issue. Can you email the database details too?

Thank You
Team Sellacious
Vijaya Accepted Answer Pending Moderation
Team
  1. Replied more than a month ago
  2. #Permalink
Hello,

This issue is fixed now. Please confirm.

It was because Sellacious wasn't installed properly on your site. I re-installed the sellacious (after taking a backup), and it's working now.

Thank You
Team Sellacious
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