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  Saturday, 17 October 2020
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hi guys!
hope everything is good for all!
I have a joomla 3.9.22 installed.
My database server is Mysql 5.7, with SQlite 3.28.0
The php version 7.3
I have started the installation from SQuickv2-Quickstart_v2.0.0-beta1.zip.
Everything seems ok with Sellacious 2.0 beta 1 (aparently).
After updating to 2.0 beta 3 (as is indicated at the instructions https://www.sellacious.com/documentation-v2#/learn/installuninstall/updating-sellacious) all products dissapears and this message appears:

Warning The products cache is outdated. You need to rebuild cache once after sellacious has been updated to a new version.

After rebuilding (cache button of the panel) those TWO messages appears:


Success The cache rebuild finished.
Warning The products cache is outdated. You need to rebuild cache once after sellacious has been updated to a new version.

and... no list of products, no buttons for managing...

Any idea about it? how can I get it to work?
Thanks a lot!!
Viridic
10 months ago
·
#5540
Hi,
Can you install a fresh quickstart somewhere and don't do anything else, just reach me on chat or give me admin/pass in private message. I will look into it.

Thanks.
10 months ago
·
#5539
Like viridic I do not have any s-cache*file.

I tried to install more than once... you see that on the printscreen.

Regards
10 months ago
·
#5530
Hi,
Can you share me this cache log file after rebuilding cache, If this file is not present there pls contact me on chat ASAP.

https://www.sellacious.com/community-support?controller=attachment&task=download&tmpl=component&id=987

Thanks
10 months ago
·
#5527
Have exactly the same problems. Am on 3.9.24... and no logs found either. Asked the provider as well.
Hi,
Our next beta release will be Joomla 3.9.22 compatible. Not sure about Joomla 4 in couple of moths, but we are working in that direction.

Thanks.
1 year ago
·
#5212
Hi Indresh,
I will try this option, and will keep you informed. Thanks!!
Do you know when will be sellacious fully compatible with joomla 3.9.22 and newers?
Is there a timeline for compatibilities with joomla 4?

have a nice day!
thanks,
viridic
Hi,
Please try with joomla version 3.9.20, our system is updated according that only. If still problem continue reach me on chat support i like to have a look if any backend configuration.

Thanks.
1 year ago
·
#5210
Hi,
I have made a new installation (SQuick...beta1, with joomla 3.9.16 to v2.0.0-beta3 with joomla 3.9.22)
The same problem appears: Products and inventory crashes, no data. No rebuilding cache, and no log files in tmp folder.
All parameters of hosting are Ok for the requirements.
Can you take a look?
thanks!!
Hi,
If you got cache rebuilt success message so you must have that file in tmp folder. If we can access that i might tell you what is the cause of cache not being created.
You can try fresh installation. Pls make sure you fulfil these requirements https://www.sellacious.com/documentation-v2#/learn/basics/system-requirements

Thanks.
1 year ago
·
#5201
Hi Indresh!
thanks for your cooperation.
I have looked for the file named as you mention, and also have asked for it to my hosting supplier/provider. He have searched by FTP, by SSH...but the file does not exist.
May it be it stored in the tmp folder from the joomla installation?
Do you think than I can re-create it if I make a new installation and upgrade it?
Is there any parameter or configuration detail to force the log file creation??
thanks again!
viridic
Hi,
I need cache log which you can find in tmp folder. pls find latest file named "s-cache-202010.......log"

Thanks
1 year ago
·
#5197
Hi Indresh !

please see below the log. It appears at this path: mercados/administrator/logs/errors-2020-10-17.log


#<?php die('Forbidden.'); ?>
#Date: 2020-10-17 00:58:56 UTC
#Software: Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

#Fields: datetime priority clientip category message
2020-10-17T00:58:56+00:00 CRITICAL (hidden IP) error Uncaught \Throwable of type Exception thrown. Stack trace: #0 /usr/home/viridicarium/www/mercados/libraries/src/MVC/Controller/BaseController.php(621): Joomla\CMS\MVC\Controller\BaseController->getView('login', 'json', 'loginView', Array)
#1 /usr/home/viridicarium/www/mercados/sellacious/components/com_login/controller.php(42): Joomla\CMS\MVC\Controller\BaseController->display(false, NULL)
#2 /usr/home/viridicarium/www/mercados/libraries/src/MVC/Controller/BaseController.php(710): LoginController->display()
#3 /usr/home/viridicarium/www/mercados/sellacious/components/com_login/login.php(21): Joomla\CMS\MVC\Controller\BaseController->execute('')
#4 /usr/home/viridicarium/www/mercados/libraries/src/Component/ComponentHelper.php(402): require_once('/usr/home/virid...')
#5 /usr/home/viridicarium/www/mercados/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent('/usr/home/virid...')
#6 /usr/home/viridicarium/www/mercados/sellacious/includes/libraries/application.php(206): Joomla\CMS\Component\ComponentHelper::renderComponent('com_login')
#7 /usr/home/viridicarium/www/mercados/sellacious/includes/libraries/application.php(251): JApplicationSellacious->dispatch()
#8 /usr/home/viridicarium/www/mercados/libraries/src/Application/CMSApplication.php(196): JApplicationSellacious->doExecute()
#9 /usr/home/viridicarium/www/mercados/sellacious/index.php(43): Joomla\CMS\Application\CMSApplication->execute()
#10 {main}

Thanks a lot!

Viridic
Hi,
Please check/send for any error in the cache log, you can find it in tmp folder.

Thanks.
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