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  Saturday, 25 September 2021
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Hi,

I've been looking at my stripe configuration, as when I follow your guide and correctly setup all of the details (I know because I can perform payments in/out of the main account), I do not get the ability so sellers to onboard themselves to our stripe platform.

Why is this? As can be see in https://www.sellacious.com/documentation-v2#/learn/plugins/stripe-connect, the stage where it says onboarding sellers express account, the purple configure stripe does not appear for my sellers at all.

How can this be resolved please?
3 weeks ago
·
#6269
HI, are you using the updated package i have provided you ? or using the package downloaded from the website.
3 weeks ago
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#6270
Hi Indresh,

I am using the updated package you provided
2 weeks ago
·
#6273
Hi,
Pls verify all the steps again i have edited the doc to make it simple.
if still not getting the payment option in seller tab dm me admin details. i will look into it.

thanks.
2 weeks ago
·
#6274
Sorry to be a pain, but I can't find where the option to privately message you has now gone now Emoticon Unhappy
Either way, if you look back through previous DM I sent you, login details are identical.
I am still having the same issue, despite your updated doc, you will see what I mean when you visit the site, the option for seller to onboard themselves simply does not appear despite having followed your instructions perfectly.
2 weeks ago
·
#6280
Hi, Pls reach me on tawk to live chat will check hand to hand.

thanks
2 weeks ago
·
#6282
Issue was in understanding documentation step, resolved on live chat.
Indresh Maurya marked this post as Resolved — 2 weeks ago
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